Terms & Conditions

Terms and Conditions


Our contact details

Tor Mark

Unit 2A United Downs Industrial Estate

St Day

Redruth

Cornwall TR16 5HY

01209 822101

office@tormark.co.uk


After placing tour order, you will receive an email from us acknowledging receipt This does not mean your order has been accepted, nr that credit terms have been agreed. All orders, and associated credit terms, are subject to confirmation and as such, a contract is only in place once the order has been dispatched. Once dispatched and, if a private customer, payment received by Tor Mark, an informal contract has been reached in which tor Mark will supply specific goods of its choice as indicated in the dispatch note. Tor Mark may refuse supply if it so chooses, and while it will endeavour to provide a reason for this for example, if an item is out of stock or out of print, it may choose not to provide a reason without giving a reason for this.


Products are the customers responsibility from the time of delivery.


Ownership of products only moves from Tor Mark to the customer upon full payment of invoice. For trade customers, this means that items remain Tor Mark’s property throughout the selling period until full payment is received by Tor mark. This period maybe extensive and include a number of years depending on the arrangement made with Tor Mark.


For contractual purposes, you agree that Tor mark contact you in relation to your order, both now and at any unlimited time in the future. Please see Tor mark’s Data Protection and Privacy policies for further details on this. By placing an order, you agree that a Contract exists between you and Tor Mark, with all payment obligations associated with this contract. At no time will you attempt to either refuse payment or reclaim payment without written authorisation from Tor Mark. Any attempt to do so will be viewed as in breach of this contract and Tor Mark may seek financial redress and compensation for the items sold and any associated costs/damages involved in collecting monies owed. This condition does not affect your statutory rights.


Tor Mark will ne be responsible for events outside our control, including, although not exclusively, any failure to perform, or delay in performance of, any of our obligations and responsibilities under the contract caused by any events outside our control (Force Majeure Event).


During a Force Majeure Event and afterwards, Tor Mark may suspend any or all of its services and you shall have no form of redress in the circumstances. Tor Mark shall not be liable for any loss of business during evens such as these. Tor Mark will seek to address the issues raised during a Force Majeure event but shall not provide or be held to, any timeframe during this time.


Details set out in this agreement supersede any previous agreements, unless those already in existence which are expressly those insisted on by Tor Mark. In these instance, Tor Mark shall have the final say over terms and conditions and the implementation there of.


Tor Mark may amend these Terms and Conditions as it wishes, with no notice and with absolute discretion.


Contracts for the sale and supply of goods are governed under English law only. No other law shall apply.